Terms of service

Last Updated: July 3, 2026

Welcome to Big O Shop. By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

By using this website, you confirm that you are at least the age of majority in your jurisdiction or have permission from a parent or legal guardian to use this website.

We reserve the right to update, modify, or replace any part of these Terms of Service at any time without prior notice. Changes become effective immediately upon posting.

2. Products and Pricing

We make every effort to display our products, descriptions, and prices accurately. However, errors may occasionally occur.

We reserve the right to:

Change product prices without prior notice.
Modify or discontinue products at any time.
Correct pricing, description, or inventory errors.
Refuse or cancel any order if incorrect pricing or product information has been displayed.

3. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to refuse, cancel, or limit any order for reasons including but not limited to:

Product unavailability
Pricing or listing errors
Suspected fraudulent activity
Violation of these Terms of Service

If your order is cancelled after payment has been received, a full refund will be issued using the original payment method.

4. Payments

Payments are securely processed through trusted third-party payment providers.

We do not store or have access to your complete credit or debit card information.

5. Shipping

Shipping times are estimates only and may vary depending on your location, carrier delays, customs processing, weather conditions, or other circumstances beyond our control.

We are not responsible for delays caused by shipping carriers or customs authorities.

6. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy. Please review that policy before making a purchase.

7. Intellectual Property

All content on this website, including but not limited to text, images, graphics, logos, icons, product descriptions, and website design, is the property of BigO Shop or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. Prohibited Uses

You agree not to use this website to:

Violate any applicable laws or regulations.
Engage in fraudulent or deceptive activities.
Distribute malware or harmful software.
Interfere with the security or operation of the website.
Infringe upon the intellectual property rights of others.

9. Limitation of Liability

To the maximum extent permitted by law, BigO Shop shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

10. Disclaimer

All products and services are provided "as is" and "as available" without warranties of any kind, either express or implied, except where required by applicable law.

We do not guarantee that the website will operate without interruption, be error-free, or remain continuously available.

11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.